Cheers for the reply. Not an ideal situation and one I feel most private pods and so some degree NHS Pods are frustrated by on occasion.

Seems the A & E department can still be an option as though there is a duty of care the speed up access to critical care, logistical arrangements required to nessesitate an appointment are outweighed by being able to call up at A & E:

and start ball rolling much quicker.

Feel I can only do my best and the patient has much more sway within the NHS system than I have as a Private Practitioner so to some degree have to make best advice then leave it to them..